Sales and Business Development

Leverages data and insights to create tailored account strategies that deliver measurable value for customers and drive long-term growth across vital sectors.

Key areas:

Small and Medium-Size Business, Enterprise, Retail, Network Providers, Education and Government

Promotes brands by purposefully integrating ads into Apple experiences in a way that protects user privacy while helping advertisers grow their businesses.

Key areas:

Mobile Marketing, Digital Marketing, Customer Success, Business Analytics, Account Management, Media Sales and Ad Operations

Provides our unique customer service, merchandising and operational support across Apple Shops in partner reseller stores, ensuring customers receive the retail experience they expect from us.

Roles:

Community Specialist, Advisor, Territory Leader and Manager

Identifies and creates new growth opportunities, defining strategies for each route to market and establishing an ecosystem of channel partnerships to expand reach.

Key areas:

Consumer Offers, Affordability, Strategic Product Growth Initiatives and Strategic Development

Focuses on driving innovation, customer satisfaction and great online experiences for our flagship digital platforms, including apple.com — the largest Apple Store in the world — and the Apple Store app.

Key areas:

Commercial Programmes, Insights and Analysis, Digital Marketing, Customer Relationship Management, Search Engine Optimisation and Marketing, A/B Testing, Apple Store Online Operations, Business Planning, Digital Experience and Merchandising, and Product Management

Delivers technical strategy and subject matter expertise in deployment, management, security and support to build lasting technical relationships and evolving solutions.

Key areas:

Solutions Architecture, Consulting Engineering and Platform Architecture

Creates the tools and programmes that empower our retail teams to provide a unique experience in both the Apple Store and our channel partners’ Apple Shops.

Key areas:

Genius Bar Operations, Ownership Operations, People Planning Operations and Retail Technology

Oversees programme deployment, life-cycle management, training, geographic expansion and a world-class executive briefing experience.

Key areas:

Programme Management, Process Re-Engineering, Sales Compensation and Goal Setting, Sales Tools and Technology, Partner Staffing Programmes, Demand Planning and Consumer Insights